Tuesday, April 5, 2011

How do custom orders work?

I love doing custom orders. I have a lot of requests for custom orders so thought I'd explain it here in a little more detail.

How can I order custom cloth diapers?

You can buy a custom slot with confidence! The majority of my cloth diaper orders are custom orders. You can expect your hand-picked cloth diaper package to be ready to ship within 2-3 weeks of placement. Custom listings are available in my etsy shop for purchase, available in 5s or 10s. If you would like to have a different number, or a combination of sizes, please email me and I will set up a listing for you. Can't see a listing? I'm booked solid!

You can either request boy or girl prints, or choose your own from my available fabrics. Please keep in mind that although I do my best to keep my fabric choices up to date, there will be times when I run out of a fabric before your order so please keep alternate choices in mind.

These take 2-3 weeks to complete as they are sewn especially for you. If you simply are too excited to wait, I do offer bulk discounts on in stock cloth diapers. I do strive to get these orders out as quickly as possible, often in as little as a week, however it may take the full time so please be prepared for that.* I will update you on your order's progression, letting you know when I anticipate it mailing, and again when it is in transit, along with a tracking number. Sneak peek photos will be posted on my facebook page as well.

Do you take training pant custom orders?

I have a hard time keeping them in stock in my etsy shop so don't want to accept custom orders at this time. I do offer discounts of buy 5, save 5% or buy 10, save 10% when buying in bulk but will not be offering custom slots at this time. In the future? Maybe*

I always have trainers on my sewing list. I do take requests for sizes and girl or boy prints, or even specific prints, but please keep in mind that I will not be reserving or holding these for you. I will convo you when they are up and post an announcement on my facebook page when new trainers are listed.

Do you make cloth diapers for larger kids?

Yes. Please contact me and see if I have time for this. I need to block time off for drafting a pattern + sewing the diapers. I would love to be able to provide you and your child with a comfortable and high quality cloth diaper. I am not always available but can help you find someone who is. I have connections :)

Do you make other items?

Yes. I have had requests for table cloths, mama cloth, incontinence pads, crib sheets, etc... and am happy to make these, time allowing. My customers have great ideas so I am happy to help make them a reality. If these are specialty items that I need to draft a pattern for then your items may take longer to complete.

Things you should know:
-prepayment is a must for all cloth diaper custom orders. This reserves your spot in line and I progress through orders as I receive them.
-Prepayment for training pants is not required. This is because I will not reserve trainers. Once they are listed, you will be notified that they are available for purchase.
-All other custom orders: As I get to your order, I will invoice you through paypal, or private listing on Etsy, and ask for payment. This means that I am preparing to start work on your order and prompt payment is appreciated.
-I will not take on more than I can handle. One thing I've learned in my (somewhat) older age is how to say no :) Please do not be offended if I have to say no. I design/make/sew/market everything by myself. I'd love to be able to help but I need to keep on track with existing work and recognize my limits. If I know of someone that can help you out, I'll be more than happy to point you in their direction.

*Hey! You've come this far :)
Banana Bottoms is a registered business run by one designing/drafting/sewing mommy, me! I run my business as a business. I use high quality materials in all of my items and take great pride in the quality of work I produce and send out. I've built a reputation around this and plan to keep it. My life is hectic but I've taken that into consideration when providing expected shipping dates. I've alloted 'wiggle room' because, hey, life with 4 kids in unpredictable! Thanks for your understanding and more importantly, your support!

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